Privacy Policy
Last updated: January 2026
1. Controller
Extraplanet LLC
1309 Coffeen Avenue STE 1200
Sheridan, WY 82801, United States
E-Mail: privacy@phonecall.help
2. Data Collection
We collect and process the following personal data:
- Email address (during registration/purchase)
- Payment information (processed via Stripe)
- Device ID (for app activation)
- Conversation logs (for service improvement)
- Usage data (frequency, duration of use)
3. Purpose of Processing
- Providing our services
- Processing payments
- Improving AI conversation quality
- Customer support
- Fulfilling legal obligations
4. Legal Basis
Processing is based on your consent, for contract performance, and our legitimate business interests.
5. Data Sharing
We share data with the following third parties:
- Stripe - Payment processing
- Google Cloud - AI services (Gemini)
- Supabase - Database hosting
- Vercel - Web hosting
6. Data Retention
Personal data is deleted as soon as the purpose of storage no longer applies. Conversation data is anonymized after 90 days. Payment data is stored according to legal retention requirements.
7. Your Rights
You have the following rights:
- Access to your stored data
- Rectification of incorrect data
- Deletion of your data
- Restriction of processing
- Data portability
- Objection to processing
8. Cookies
We only use technically necessary cookies for website functionality. No marketing or tracking cookies are used.
9. Data Security
We implement technical and organizational security measures to protect your data. These include SSL encryption, secure servers, and regular security audits.
10. Contact
For privacy-related questions, contact us at:
privacy@phonecall.help
11. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA) regarding their personal information. Contact us for more information.